Shipping policy

I Just Placed An Order; When Will It Ship?

Please allow 2–5 business days for your order to be processed and prepared for dispatch. Once your order has shipped, you’ll receive a confirmation email with tracking details.

How Long Is The Shipping Time?

Shipping times vary depending on your location.

• Australia: 5–12 business days
• United States: 5–15 business days
• International: 7–20 business days

Please note that shipping delays may occasionally occur during peak periods, holidays, or due to courier disruptions outside of our control.

Will I Receive A Tracking Number?

Yes, every ComfortCarry™ order includes tracking. Once your order has been dispatched, you’ll receive a tracking number via email so you can follow your delivery every step of the way.

Can I Cancel My Order?

Orders can be cancelled within 24 hours of purchase. If your order has already been processed or shipped, we may be unable to make changes. Please contact our support team as soon as possible for assistance.